Refund & Returns Policy

We value your satisfaction and strive to provide a fair and transparent refund and return process. Please review our policy below to understand your rights and responsibilities.

Effective Date: June 30, 2025
Website:
https://terboiptv.com
Company Name: Terbo IPTV

At Terbo IPTV, we strive to provide you with the best IPTV subscription service. However, due to the nature of digital products and subscriptions, we have outlined our refund and returns policy below.

1. Refund Eligibility

Because our IPTV subscription provides instant digital access, we generally do not offer refunds once the subscription is activated or the service has been accessed. Refunds may only be considered under exceptional circumstances, such as:

The service is unavailable for a prolonged period due to technical issues on our side.
There was a billing error or duplicate payment.
You have contacted our support within 24 hours of purchase and the issue cannot be resolved promptly.

2. How to Request a Refund

If you believe you qualify for a refund based on the above criteria, please contact us as soon as possible at:

Email:
contact@terboiptv.com
WhatsApp:
+212 600 000 000

Provide your subscription details and the reason for your refund request. We will review your case and respond within 3 business days.

3. Returns

Since our service is digital and accessed online, we do not accept returns of any kind.

4. Subscription Cancellations

You can cancel your subscription at any time. However, cancellation will only prevent future billing; it will not retroactively refund or stop the current billing period.

5. Changes to This Policy

We reserve the right to update or modify this Refund and Returns Policy at any time. Updates will be posted on this page with a revised effective date.

6. Contact Us

If you have any questions about our refund and returns policy, please contact us:

Email:
contact@terboiptv.com
WhatsApp:
+212 600 000 000
Website:
https://terboiptv.com